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Integrity 1st Automotive

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(455 Reseñas)
-100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
5.0
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(972) 599-3000

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
3330 Independence Pkwy Ste 300 Plano, TX 75023
Reseñas de Integrity 1st Automotive's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(455 Reseñas)

SR
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Syed R.
Mc Kinney, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/22/2022
0
Worst place. Crook manger
Manger is horrible. I asked for a refund several time and waited for days . They never gave me my refund.Then i disputed the transaction. My mistake was I authorized the $400 transaction to them which they used against me and provided the document to my bank. I ended ip losing $400 and returned no service.

They could’ve worked with me but again they are crooks . Do not go there

JD
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John D.
Mc Kinney, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/20/2021
Horrible Service
This place is a scam. Ordered the part and then lost it. Took weeks to re-order only to find they overcharged me for the wrong part and did not fix the issue. Took my car somewhere else and they immediately found the issue and the management here did not take ANY accountability for their failures. Would never recommend to anyone!
No Recomendado

KD
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Kieran D.
Plano, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/14/2020
Honest people. Excellent service
I went in the shop today because they were on the list in Repair pal. Upon entering, the welcome was amazing. Matt spoke to me like he had known me forever, and that eased my anxieties. He looked at the list of repairs that I was given by another garage, checked my vehicle and then told me what I needed and what I didn't. He quoted the prices, and at once I realized that they were cheaper. They gave me a ride home, while they worked on my vehicle and then came to get me when they were done. I was very impressed with his honesty, and with their efficiency.
I will definitely make them my garage, moving forward.
Recomendado

JS
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jameel s.
Plano, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/13/2019
Car A/C unit check and was cheated
This is really worst service provider not recommended be safe Texas . I have been to them a while ago to this place and got my A/C checked to my surprise they removed the whole A/C Gas completely and said not good condition and needs immediate attn I paid $83 for this act which is bad, later same day I have been to a local A/C mechanic a veteran and provides services at his residence garage he said GAS was completely emptied and this doesn't happen usually there should be some left but was nothing and seems someone emptied. I alert Plano people and communities not to visit such place, sorry for belated review.
No Recomendado

JS
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Jerry S.
Plano, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
cliente verificadoCliente Verificado
Friendly, Competent.
Friendly, Competent, Honest.
Recomendado

DB
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David B.
Plano, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/30/2019
cliente verificadoCliente Verificado
Relaxing Wait for an Oil Change
Sat in the massage chair for the 40 minutes that it took to get the oil changed - how much better does it get than that?
Recomendado

Cliente verificado
Plano, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/28/2019
cliente verificadoCliente Verificado
Service is good
Today I went in for an oil change, however, I was overcharged. As I reflect back on previous oil changes using 5 quart synthetic oil (2011 Ford Edge), and before transitioning to Integrity 1st Automotive, my oil changes have never been $60.00. I'm used to paying no more than $41.19, which includes the sales tax + labor.
Recomendado

LS
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Louis S.
Plano, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2019
cliente verificadoCliente Verificado
maintenence schedule - prevenative care
I have only the best things to say, Robert and his staff are there when I need them, always
Eager to help resolve the problem, quickly correctly and showed me the before and after effects of there work.
I for one appreciate what this team has done for me.
Thanks,
Louie
Recomendado

TJ
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Terry J.
Plano, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2019
cliente verificadoCliente Verificado
Excellent Service
They took me right in and did quality work. Didn't try to upsale me on services I didn't need. My car was completed quickly. They surpasses my expectations. I will be a repeat customer.
Recomendado

AZ
Al Z.
Prosper, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2019
cliente verificadoCliente Verificado
Categoría: Service
Al said that he loved their service. He added he wants the staff to keep up the good work.
Recomendado

LR
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Leif R.
Dallas, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2019
cliente verificadoCliente Verificado
Service advisor Matt is a ROCK STAR!
I’ve had two major repairs done at the Independence and Parker location. Both times I worked with Matt.

His communication skills, attention to detail, and great demeanor make him stand out in a business with a lot of great employees.

This shop does excellent work, at a competitive price. The technicians are professionals that get the job done. The shop is fast and efficient.

I highly recommend this company for anyone needing automotive repair services.
Recomendado

RP
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Ramona P.
Nevada, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2019
cliente verificadoCliente Verificado
This is a great place
Great
Recomendado

JP
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Jay P.
Plano, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2019
cliente verificadoCliente Verificado
Three different cars all repaired promptly and professionally
Our regular shop was sold. The previous owner suggested Intregrity. One of his former employees was hired there. We had front-end work done car, fuel injector replacement on another and regular maintenance on a third. Al. Work was reasonably priced and was done promptly. We will use their services again
Recomendado

DB
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Douglas B.
Plano, TX
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/19/2019
cliente verificadoCliente Verificado
Service Good
First time...good job overall. Service good. Wait longer than expected but nice waiting area.
Recomendado

Cliente verificado
Plano, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2019
cliente verificadoCliente Verificado
At Last
My second visit here and just like the first time, the service was excellent, the cost and wait time were much less than the dealership. The quality of work and customer service far exceeded the dealership. They live up to their name.
Integrity is my new service center!
Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.