I took my classic car (1987 Honda Prelude) to Imperial Auto in April 2017 for piston replacement. 11 months later they returned my car, $2000 above original quote and still leaking oil. My $1500 Alpine stereo system was stolen. The paint and trim damaged from being uncovered for almost a full year. Ownership refuses to compensate for any of the damage. I am forced to try to to recover my loses through civil litigation. I would never recommend this establishment for auto service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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