Hyundai Of Wesley Chapel is staffed with expert technicians who provide quality Hyundai repair and maintenance.Hyundai Of Wesley Chapel is staffed with expert technicians who provide quality Hyundai repair and maintenance.
I purchased a vehicle from them, all cash transaction, no loan. It took 5 months to get my title. They promised the title within 30 days. That did not happen. I tried to contact them, they would pass me around from receptionist, to sales person, to manager, to loan person, back to the receptionist. No one would give me a straight answer. At one point they started hanging up when I called. So, I had a vehicle, that was purchased and paid for in full, but did not have the title for it. Eventually I got a ticket because I was driving using an expired temporary tag. I got an attorney involved who found out that this dealership does all of their title work at a third party that handles Hyundai of Wesley Chapel work along with many others. This third party was overworked, understaffed and way behind on sending titles. After many threatening phone calls and emails from my attorney, they did finally send the title after 5 months. The worst part of it is that this dealership was not honest about why the title was delayed and that they avoided talking to me about the issue. So, horrible customer service and if you want to get the TITLE of the vehicle you PURCHASED in full, you should go somewhere else.
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