My wife and I were 130 miles away from home and our car battery died multiple times on a Saturday. Only a Hyundai dealership could solve my battery problem. I thought the worst because it was a weekend.
However, Josh from Hyundai Palms Springs answered my phone call and basically said I got you swing through. We arrived and got us in and out within 30 mins of arrival. I never had such a positive and welcoming attitude from any place. He basically treated me like family even though I never met him. He told me that I was a part of the Hyundai Family. What a dope guy!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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However, Josh from Hyundai Palms Springs answered my phone call and basically said I got you swing through. We arrived and got us in and out within 30 mins of arrival. I never had such a positive and welcoming attitude from any place. He basically treated me like family even though I never met him. He told me that I was a part of the Hyundai Family. What a dope guy!