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Oil Change 68

Care 45

Josh 34

Cookeville Hyundai 30

Problem 24

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William W.

Tompkinsville, KY

09/13/2022

Categoría: Service

Excellent Service

Recently my 2017 Hyundai Sonata Hybrid started making a noise. First is was just a quick noise, but in less than a day, it was a horrible noise. I contacted Cookeville Hyundai and Jody got me a quick Service appointment. I realized soon that I could not drive the 55 miles to Cookeville, so I sent them a message with a photo of my dashboard and all the warning lights. Josh in the Service department contacted me and suggested that since it was still under warranty, I use Roadside assistance to have it towed. Sure enough, roadside assistance came and picked it up and delivered it free of charge. When checking my vehicle. there were also 4 open recalls on it. Josh telephone to tell me that the problem that was making the noise was a Hybrid Generator, and that since it was still under warranty, it was fixed for free. All the recalls were done and the fix was taken care of and not a penny spent. The work was good, and when I arrived at the Service Center, the atmosphere at the Service Center was professional and accommodating, even though they were full with much work due to the number of recalls. I can highly recommend Cookeville Hyundai for any service needs. I purchased my vehicle here brand new 5 years ago, and would be happy to do so again.

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