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Hyundai Of Columbia

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(653 Reseñas)
85
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
30
Total de ReScores
4.9
Promedio de ReScores
85
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hyundai of Columbia offers the highest quality repair and maintenance for your vehicle. Hyundai of Columbia offers the highest quality repair and maintenance for your vehicle.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(931) 398-5546

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* No Se Proporcionó Zona Horaria
1370 Nashville Highway Columbia, TN 38401
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(653 Reseñas)

MS
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Marcus S.
Mount Juliet, TN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/07/2024
0
Additional fees
Their list price is cheaper than most in the area . Which is great but when you get the final pricing they add additional fees to make them overpriced . Yet they state their price is cheapest in the area which it would be if they didn’t add undisclosed fees at the end instead of within the list price . Jeramie Slater And Isaac twig definitely make the experience and trying to buy a vehicle to support my family miserable and disappointing.

Watch out for their added “tint fee, certified fee, nitro air for tires”

CJ
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Cynthia J.
Culleoka, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
staff is very friendly and helpful !
I have always had a wonderful experience with the staff at the Hyundai dealership in Columbia TN. They are always very friendly and eager to help with any needs.
DEVIN B. de Hyundai Of Columbia respondió el 03/29/2022 05:57 AM

Hi Cynthia,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


JL
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Jerry L.
Hohenwald, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
8
Categoría: Service
Good service department. BlueLink people are horrible.
Dealer is very good and friendly.

BlueLink is horrible and they stole my money.
DEVIN B. de Hyundai Of Columbia respondió el 03/29/2022 05:56 AM

Hi Jerry,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


Cliente verificado
Lawrenceburg, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service
Highly recommend!
DEVIN B. de Hyundai Of Columbia respondió el 03/28/2022 05:43 AM

Hi,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


Cliente verificado
Columbia, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
good bundt cake
shorten your review process
DEVIN B. de Hyundai Of Columbia respondió el 03/28/2022 05:43 AM

Hi,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


BS
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Brandie S.
Lewisburg, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great, fast friendly service
DEVIN B. de Hyundai Of Columbia respondió el 03/28/2022 05:42 AM

Hi Brandie,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


MH
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Melanie H.
Spring Hill, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Fast and Friendly Service ALWAYS!
I just love the ease of service in the express lane. The employees are always super friendly and very quick to get me in and out the door.
DEVIN B. de Hyundai Of Columbia respondió el 03/23/2022 02:30 PM

Hi Justin,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


Cliente verificado
Columbia, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Quick Service
I brought my car in for its first service and was impressed with how fast they work. It was a pleasant experience.
DEVIN B. de Hyundai Of Columbia respondió el 03/23/2022 02:30 PM

Hi,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


CL
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Clifford L.
Nunnelly, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/23/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Fast and accurate service
Basic service done well with service advisor going above and beyond to get nail in tire removed and fixed.
DEVIN B. de Hyundai Of Columbia respondió el 03/23/2022 02:29 PM

Hi Clifford,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


FB
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Farrah B.
Franklin, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Best Customer Service
I was so pleased with Columbia, I have had a lot of bad experiences at Franklin and will only go to Columbia from now on. Friendly people who want to help! Such a great experience.
DEVIN B. de Hyundai Of Columbia respondió el 03/23/2022 09:23 AM

Hi Farrah,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


BM
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Brittany M.
Columbia, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
2022 Elantra
I was taken care of start to finish and was amazed by both, my salesman, Shawn, and my service advisor, Justin. The friendships I have with this dealership is the reason why I will always service my vehicle here going forward.
DEVIN B. de Hyundai Of Columbia respondió el 03/17/2022 09:51 AM

Hi Brittany,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


Cliente verificado
Spring Hill, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very user friendly service.
Very quick, friendly service. Fair price. And I would highly recommend their service team.
DEVIN B. de Hyundai Of Columbia respondió el 03/11/2022 08:09 AM

Hi,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


Cliente verificado
Dickson, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Service
Clean quick and efficient
DEVIN B. de Hyundai Of Columbia respondió el 02/25/2022 12:55 PM

Hi,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


JA
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John A.
Spring Hill, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
scheduled maintenance
service was excellent and my waiting time was minimal. I would recommend Hyundai of Columbia as a great service experience if you need any car repair.
DEVIN B. de Hyundai Of Columbia respondió el 02/07/2022 11:50 AM

Hi John,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock
Service Manager


JH
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Justin H.
Spring Hill, TN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Awesome Service
The service was prompt and very professional. I will definitely return for service at this location.
DEVIN B. de Hyundai Of Columbia respondió el 01/18/2022 02:02 PM

Hi Justin,

I just wanted to say thank you for taking time out of your day to respond to our customer service survey and we appreciate your business. We here at Hyundai of Columbia take pride in making sure all of our customers have a great experience, thank you again for your response and please call if you need anything.

Devin Brock 
Service Manager

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.