I cannot reach someone to discuss instructions they provided during our last service.
Coolant is leaking..."We didn't see anything"...What should I do if(when) it leaks again?..."Do not add more. Call us right away"...They are performing a 1,000-mile oil test so tampering with anything will void the test results.
7 days and 10+ phone calls, VMs, text messages later and all I can get is the automated answering service telling me I am on the call back list. They are sending me straight to voicemail. I can't talk to a manager.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Coolant is leaking..."We didn't see anything"...What should I do if(when) it leaks again?..."Do not add more. Call us right away"...They are performing a 1,000-mile oil test so tampering with anything will void the test results.
7 days and 10+ phone calls, VMs, text messages later and all I can get is the automated answering service telling me I am on the call back list. They are sending me straight to voicemail. I can't talk to a manager.