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Hyundai of Beckley

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,047 Reseñas)
85
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
18
Total de ReScores
4.9
Promedio de ReScores
85
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hyundai Of Beckley is staffed with factory certified technicians who will ensure your Hyundai runs well for the road ahead. We are located in Beckley, WV, and serve Charleston, WV area customers. Hyundai Of Beckley is staffed with factory certified technicians who will ensure your Hyundai runs well for the road ahead. We are located in Beckley, WV, and serve Charleston, WV area customers.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(304) 254-8220

Horario del Negocio

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3921 Robert C Byrd Drive Beckley, WV 25801
Reseñas de Departamento de servicio's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,047 Reseñas)

DD
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Dee D.
Beckley, WV
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/23/2023
0
Categoría: Service
Scam artist
These people scam with finance companies to make their sales.
They put a 40,000 loan thru ally after I specifically told ally not to. They put me off with a bunch of lies to give the finance company time to put the loan thru

MC
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Matthew C.
Princeton, WV
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/03/2022
0
Categoría: Service
Awful service department. They do not want to fix Sonatas as it's easier to stick the bill of motor replacements on their customers.
Vehicle was brought in and was told they would get back to me the next day. Waited a week to find out the were all off hunting and busy. Ok. Then when they got around to it they told me they would warranty repairs. Then they decided 70 days later they would not cover the repair. Took the vehicle else where to be repaired in just a few days.

Cliente verificado
Beckley, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent service work
Friendly & excellent service thanks Hyndia of Beckley ??
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 04/05/2022 07:46 AM

Thank you so much for the great review. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 04/05/2022 07:46 AM

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

SW
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Susan W.
Mullens, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service call
It was time for an oil change so I made an appointment. I also had an inspection and sticker added to my service check. My car is 6 years old so I asked them to check my battery as it still had the original battery. I did need a new battery and was happy to change it so I would not get out and bread down. The service department and mechanics are top notch. I am always confident that my car is in good condition when I leave.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 04/05/2022 05:28 AM

Your kind words are much appreciated. Please let us know if you need anything. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

DH
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Daniel H.
Belle, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Overall satisfaction
The whole staff at Hyundai of Beckley are excellent at their jobs. Every visit they make you feel more than just a customer. Hyundai of Beckley has earned my business for life.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 04/04/2022 04:54 AM

When our customers leave here happy, that makes us happy. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

Cliente verificado
Summersville, WV
2022 Hyundai Tucson Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always polite and helpful
Just need to open a a dealership in Summersville. They are always very easy to deal with in my experiences with them.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/29/2022 04:41 AM

Thank you so much for the great review. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

GW
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Gary W.
Bradley, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
courteous service
work was performed promptly
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/24/2022 05:05 AM

Thank you so much for the great review. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

JF
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Jody F.
Hinton, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Always get service
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/22/2022 04:39 AM

Thank you so much for the great review. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

DK
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Danny K.
Mac Arthur, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
.
.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/18/2022 07:46 AM

Thank you for taking the time to fill out our survey. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

BK
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Barry K.
Gallagher, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Always have had excellent service.
Have bought (2) vehicles in the past and hope to buy the next one from Hyundai of Beckley.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/18/2022 07:47 AM

Your feedback is very valuable to our dealership. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

Cliente verificado
Beckley, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent work done
I’m very pleased with staff &?the service they provide thanks ? ?
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/16/2022 07:12 AM

Thank you for taking the time to fill out our survey. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

LS
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Lynda S.
Quinwood, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Experience at Hyundai of Beckley.
I have driven nothing but Hyundai vehicles for over 16 years, all were purchased from Beckley Hyundai. Have had all my service done there. The staff are all friendly, knowledgeable and helpful. Routine service is all my service there,which has all been routine. The only problem I have ever had with a Hyundai was a routine recall which was scheduled and repaired in a timely matter. I see no reason to buy another brand nor to go anywhere else for service. I might add the dealership is 58 miles from my home.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 03/14/2022 08:55 AM

Your feedback is very valuable to our dealership. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

DP
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Danielle P.
Beaver, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great
Every one is very friendly and helpful. They always can answer any questions I have.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 02/24/2022 05:01 AM

We always appreciate positive feedback from our customers. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

BB
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Betty B.
Beckley, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Sonata tires
Always have what I need when I need it. Wonderful service as always. Thank you Scotty for always taking such great care of my car.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 02/23/2022 04:48 AM

We always appreciate positive feedback from our customers. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com

Cliente verificado
Clear Fork, WV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
excellent service
excellent service as usual.
JAMES W., SERVICE MANAGER de Hyundai of Beckley respondió el 02/22/2022 06:52 AM

Thank you so much for the great review. 

James Whitlow Service Manager 304-254-8220 jwhitlow@hyundaiofbeckley.com
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.