business image

Hyundai Of Athens

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(987 Reseñas)
-100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5
30
Total de ReScores
4.0
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hyundai of Athens offers the highest quality repair and maintenance for your Hyundai vehicle. Hyundai of Athens offers the highest quality repair and maintenance for your Hyundai vehicle.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(706) 612-9500
Opening in 7 minutes
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4160 Atlanta Hwy Athens, GA 30606
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(987 Reseñas)

JB
gravatar
Jane B.
Athens, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/19/2024
0
Scammy
Extremely disappointed with this dealership after their bait and switch tactics. They lure you in with a great deal and change everything last second. They pretend to have their manager not let them give you what you agreed on, and then offer you other “great deals” (read: great for THEM as salespeople).

JZ
gravatar
Josh Z.
Athens, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/18/2022
0
Avoid
One of the worst dealer I have ever seen.

GP
gravatar
Glenda P.
Athens, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good people and professional service. I like my Tucson.
Thank you Hyundia of Athens Georiga.
I look forward to leasing or Buying a
Genesis. In the future.
Ms. G.R.Peterson
Recomendado

TJ
gravatar
Tom J.
Hartwell, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/27/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service at Hyundai of Athens
great service
Recomendado

IJ
gravatar
Izora J.
Athens, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/26/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Retired Educator
Keep up the good work!!!
Recomendado

BH
gravatar
Brian H.
Stone Mountain, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Highly impressed!
Staff was very knowledgeable with the issue my car developed, gave an estimate, and held to it. Service was fast and they have earned my future service. Best of all dealers I've been to and my only regret was that I did not find them sooner!
Recomendado

TM
gravatar
Tamra M.
Bogart, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Excellent/ Quick Service
I was able to drop my car off before they opened and pick it up after work. They did everything I requested. When I picked it up that evening, they had me out in just a minute or two.
Recomendado

GS
gravatar
Gloria S.
Athens, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Survey
I am always pleased with the service and expertise!
Recomendado

RC
gravatar
Robin C.
Jefferson, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Exceptional Service
Something has changed with the Service Department....for the good. I can always get an appointment when needed. Wait time has dramatically decreased since last year...My service advisor Kevin is always helpful and accommodating.
Recomendado

ST
gravatar
Stephen T.
Athens, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Straightforward Excellent Service
I have used Hyundai of Athens for all of the maintenance and repairs to my Hyundai. Comprehensive and upfront assessment of what is needed on the car and straightforward competitive pricing for any repairs or maintenance needs.
Recomendado

Cliente verificado
Athens, GA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
02/18/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Cars
I love Hyundai
Recomendado
CHRISTOPHER A S., Service & Parts Manager de Hyundai Of Athens respondió el 02/23/2021 12:40 PM

Hello,
I am sorry to hear you are having issues with oil consumption with your Hyundai. Hyundai did change the parameters for oil consumption concerns under warranty in the beginning of February. I would be more than happy to go over this with you, this way we can see if there is an option of getting this covered under warranty for you. I am also very sorry that one of my team members got snappy with you, there is no excuse for that. Please accept my apology on behalf of them. When convenient please feel free to give me a call at the number listed below or respond to this email so we can go over your oil consumption concerns.

Chris Singh
Hyundai of Athens
Service & Parts Manager
706-612-9500

Cliente verificado
Bowman, GA
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/12/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Poor service
Worst service experience of any dealership I have used.
No Recomendado
CHRISTOPHER A S., Service & Parts Manager de Hyundai Of Athens respondió el 02/12/2021 09:18 AM

Hello,
This is Chris Singh, the service manager at Hyundai of Athens, I am very sorry to hear about your recent experience with us. My team here tries to execute great customer service everytime with every customer. Please accept my apology on behlaf of myself and my team here. I would appreciate the opportunity to speak with you so I can both get more details on your service visit as well as see if there is a mutually agreeable solution to make things right. You can contact me at 706-612-9500 x3009 or you can simply reply to this email if you prefer.

Yours truly,

Chris Singh
Hyundai of Athens
Service & Parts Manager
706-612-9500

Cliente verificado
Watkinsville, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/09/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
not timely and trying to sell undocumented work
this dealer has a new service dept, manager very time I have used them over 6 yrs and they are getting worse each year and now are trying to sell major repairs that likely are not needed. Smells of a dealership in financial trouble. Sad because Genesis and Hyundai are good cars.
No Recomendado
CHRISTOPHER A S., Service & Parts Manager de Hyundai Of Athens respondió el 02/10/2021 10:48 AM

To whom it may concern,

This is Chris Singh, the service manager at Hyundai of Athens, after reading your responses I was quite disappointed in my team as we usually execute great customer service. Sounds like the ball was dropped in getting the parts ready for your appointment. Please accept my apology of behalf of Hyundai of Athens and my team. I would appreciate a moment of your time, preferrably by phone, to talk over some details of your visit and hopefully find a mutually agreeable resolution.

Your truly,

Chris Singh
Hyundai of Athens
Service & Parts Manager
706-612-9500 x3009

WC
gravatar
w c.
Toccoa, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/01/2021
Been 21/2 weeks and my trade in still not paid
Buyer beware. I purchased a new car and they took a trade in from me, well the trade in is still not paid off and it has been 2 1/2 weeks almost 3 wks, going to have to make another car payment. But how can you sale my car and you don't even own it? They still have not done any paper work. My temporary tag is about to expire. They are terrible at customer service will not return calls (Mike) Just beware of this scam.
No Recomendado

AA
gravatar
Antonio A.
Athens, GA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Good service
Good service
Recomendado
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.