I went and got an oil change there because I had a coupon. The told me I had another problem with my car and it would cost $798 to get it fixed. They stressed that I needed to get it done that day by them. I got a second opinion a couple days later. I found out that what they told me wasn’t true. That part of my car was perfectly fine. I’m not sure what they were looking at. I think they just wanted my money so they tried to take advantage of me because I’m a female and I don’t know much about cars.
Moral of the story: if you get your car checked by them, get a second opinion before you spend money by letting them fix whatever they say the problem is...especially if you don’t know much about cars.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Moral of the story: if you get your car checked by them, get a second opinion before you spend money by letting them fix whatever they say the problem is...especially if you don’t know much about cars.