If you are looking for the best in Hyundai vehicle service and maintenance, "Huffines has it!"If you are looking for the best in Hyundai vehicle service and maintenance, "Huffines has it!"
I scheduled an online service appointment for my GV80, and they confirmed they’d handle an open recall along with the service. Here’s how the day went:
11:30 AM: Checked in.
1:45 PM: Still no updates. Went to the advisor’s desk—only to find them laughing on a personal call, ignoring me as I waited.
After finally acknowledging me, the advisor casually said, "Your oil change is done, we’ll send an update." No proactive communication—I had to ask for a status update myself!
Then, they said they were "working on the recall." Waited until 3:30 PM—still no updates. Went back to the desk, only to face the same unprofessional behavior.
Finally, the advisor admitted, "We couldn’t do the recall. Sorry." Shocking! I wasted half a day just for an oil change—no lunch, no courtesy, no accountability.
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11:30 AM: Checked in.
1:45 PM: Still no updates. Went to the advisor’s desk—only to find them laughing on a personal call, ignoring me as I waited.
After finally acknowledging me, the advisor casually said, "Your oil change is done, we’ll send an update." No proactive communication—I had to ask for a status update myself!
Then, they said they were "working on the recall." Waited until 3:30 PM—still no updates. Went back to the desk, only to face the same unprofessional behavior.
Finally, the advisor admitted, "We couldn’t do the recall. Sorry." Shocking! I wasted half a day just for an oil change—no lunch, no courtesy, no accountability.