Hudson Hyundai is your Jersey City, NJ Hyundai Dealer! Come see us today and see what we can do for you. Call or visit our website to schedule your next service visit. Hudson Hyundai is your Jersey City, NJ Hyundai Dealer! Come see us today and see what we can do for you. Call or visit our website to schedule your next service visit.
The vehicle we bought had a BROKEN AC INVERTER and the car had only 6,000 miles on it! It took them 2 weeks from August 15 to let us know that it is broken. We are not given any update on when the part would come. Not a single call, we got a text (you can’t even reply) We are NOT OFFERED a reimbursement for a vehicle while they HOSTAGE my vehicle with NO UPDATE. We are left with NO CAR TO DRIVE. NO UPDATE. NO HELP! NO ASSISTANCE!! We had to call multiple times we were told on thursday august 24 that our advisor ROSA was ON LEAVE and NOBODY ELSE CAN ANSWER OUR QUESTIONS and we are met with nasty people to pick up. We are asking today august 31 when the part would come in, we are told by ASHLEY that it has to be answered by the parts department and just transferred me EVEN if the car is hostaged in the SERVICE department.
The whole process is RIDICULOUS and something you would NEVER experience at honda or toyota. TRULY DISAPPOINTING EXPERIENCE from a new hyundai owner. New car and broken with only 6000miles.
They had our lives on pending on their terms and they didn’t care if we are being hassled for this unreliable vehicle sold to us. We had to take ubers and find another mode of transportation when we bought a car for convenience.
DO NOT BUY OR TAKE YOUR CAR FOR SERVICE HERE!!