I requested a quote for repairs on my car. I didn't hear from them after two days and went back to get my car. They said they "looked at it" but didn't have a repair estimate yet. I asked for my car keys and they charged me $115 for nothing, holding my car hostage if not paid. This has never happened before in my 57 years of car ownership.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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