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Horne Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,852 Reseñas)
74

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
156
Total de ReScores
4.9
Promedio de ReScores
74
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Horne Hyundai is located just off Highway 60 in Apache Junction, AZ. We have been serving Mesa, Scottsdale, Tempe, and Phoenix customers since 1991! Come see us today and see what we can do for you. Horne Hyundai is located just off Highway 60 in Apache Junction, AZ. We have been serving Mesa, Scottsdale, Tempe, and Phoenix customers since 1991! Come see us today and see what we can do for you.

Categorías
Concesionario Hyundai, Reparación de automóviles, Reparación de transmisión
Contacto
(480) 474-3100

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 2:00 PM
Sun
closed
* Arizona
1360 E. Auto Center Drive Apache Junction, AZ 85119
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,852 Reseñas)

KM
gravatar
Kenneth M.
Mesa, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/17/2024
0
Categoría: Service
Poor Customer Service at Horne Hyundai
Regarding the Horne Hyundai dealer in Apache Junction Arizona: I made an appointment (three weeks in advance) for the recall on my Hyundai 2012 Elantra ABS system. The service group in this dealership was a fiasco. After waiting for my car for an hour, the service advisor told me that they don't have the part and needs to be ordered. He also said "don't blame us blame Hyundai". I said aren't we standing in the Hyundai Service Department? I also told him I didn't want a multi point inspection and he did it anyway. The ironic part about that is I just had my spark plugs changed and my transmission oil changed and they told me in the inspection report that those two items were recommended to be changed but with a big fat Hyundai price tag attached.

I was totally pissed and this was a huge waste of my time. Question, Why didn't the service advisor "Steve" call me if the part wasn't here? I highly don't recommended this dealership, specifically the service department.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.