Sara V. examined my car in order for the dealership to buy it. Made an offer which I declined. Said my car had over 7000 miles on it, not 2965 miles. Returned to my car and the odometer read that I needed service in 7000 miles. Pressed the odometer and it read 2965 miles which is the cars true mileage. Sara was rude and condescending, she doesn’t have a clue on how to treat a customer.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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