I bought my car on the 16th of June, San was a great rep, awesome listener and very relaxed approached. I hate aggressive sales reps, I work in the field and personally, have never been too aggressive so I respect that style. Today, 6/28/21, I went in for a service, that portion went great. I got a loaner car though, there were some very unexpected issues throughout the day. I was stressed out thinking there were going to be some financial ramifications for things outta my control, the gentlemen who was working there at 5:45pm handled the situation like a professional and resolved it. Relieved, I left knowing that I must come back for other services or purchases. I also felt grateful for their kindness. Please visit, I truly do recommended these guys. Thank you San and the gentleman from today.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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