Family owned and operated. We do Maryland State Inspections and are a authorized emissions repair facilty. ASE certified.Family owned and operated. We do Maryland State Inspections and are a authorized emissions repair facilty. ASE certified.
Now this really hurts my heart to write this review. Been coming to Hillcrest automotive for well over 15 years. Before Alphonso took over. There used to be an older gentleman who used to work on all of my vehicles. Alphonso is a great mechanic. I am not sure who worked on my truck this past experience. So I took my 2001 Ford Expedition in because it was shaking while driving. Was told I needed to replace all spark plugs and wires. Cost me a little over $450.00. Couple of days later the same problem occurred. Now I was told I needed a new catalytic converter. Alphonso explained the bad catalytic converter was causing my spark plugs to backfire. So why was this not diagnosed the week before. So now I am out of $450.00 and my vehicle is still not running smoothly. On another occasion I brought the same truck for an oil change. And when I picked my vehicle up. I drove down the street and my change oil light came back on. I took it straight back to the shop. And was advised they never even completed the oil change. Hurts my heart as I have had all my vehicles serviced here but I will NEVER bring another vehicle of mines here again
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