Scheduled a 8:45 appointment for an oil change. The dealer could not confirm my service writer. I showed them the text and e mail confirming my appointment. I sat for over 4 hours for an oil change my vehicle was done, but the service writer was on lunch. I left with no paperwork or proof the work was done. 4+ hours.
MM
MARLA M.
Henderson, NV
2023 TUCSON HEV
04/03/2023
Cliente Verificado
10
Categoría: Sales
I stopped in to test drive a Hyundai Tucson at 7 p.m., and I left at 11 p.m. with a new Hyundai Tucson Hybrid SEL Convenience AWD
I had researched the best 2023 SUV Hybrid vehicles online. U.S. News & World Report listed the Hyundai Tucson Hybrid and Plug-In Hybrid as the best overall vehicle based on critic's ratings, performance, interior, and best value for the money, When I visiting Hyundai Henderson Superstore, I was met by Peter Lista, a very knowledgeable salesman who explained in detail the difference between a Hybrid and a Plug-In Hybrid along with other unique features of the vehicles. We went for a test drive and I was impressed by the "get up and go" of the Tucson even before I put it into Sports mode; then, Sports mode was a whole new level of acceleration! The rest is history! Everyone was very friendly and helpful, and I had a new vehicle to drive on a vacation to the coast the following weekend! A big thank you to Peter Lista for making everything go so smoothly!
Cliente verificado
Las Vegas, NV
2023 PALISADE
04/01/2023
Cliente Verificado
10
Categoría: Sales
Easy and nice to deal with
Thanks for the great experience.
Cliente verificado
Las Vegas, NV
2023 TUCSON
04/01/2023
Cliente Verificado
5
Categoría: Sales
Average
Henderson Hyundai superstore, is average, there is not much more to say. I have bought a brand new Mercedes in 2018 as well as several Lexus cars and two brand new F150's.
RS
ROBERT S.
Pahrump, NV
2023 SONATA
03/31/2023
Cliente Verificado
10
Categoría: Sales
Excellent experience in purchasing a new car
I had an excellent experience while at Henderson Hyundai Superstore. I went to purchase a particular vehicle which I had seen at this dealership about 1 week prior. I was met on the lot by a lady (Kyra) who was able to facilitate my purchase. Kyra was friendly and professional. I then met with John, the financial attendant who took me thru various purchasing documents. Within about 90 minutes, I was in my new car and driving off of the lot. Very much satisfied.
Cliente verificado
Las Vegas, NV
2023 ELANTRA
03/30/2023
Cliente Verificado
9
Categoría: Sales
Service and new car
I was so lucky to be able to drive off in a new car car! I took my current vehicle in for a service and got a positive appraisal. I loved my old car but the new car is the best. Susan was great with showing me all the new features and getting me in a new car.
JR
JORDAN R.
Las Vegas, NV
2023 ELANTRA
03/28/2023
Cliente Verificado
10
Categoría: Sales
Great customer service
Didn’t feel pressured to buy any certain car, staff was friendly.
Cliente verificado
Henderson, NV
2023 ELANTRA HEV
03/28/2023
Cliente Verificado
9
Categoría: Sales
Very easy
The people working very extremely helpful and worked with my budget. I ended up getting a nice deal on a car that I like a lot and the overall experience was very good.
SR
SHARRON R.
Henderson, NV
2023 TUCSON HEV
03/28/2023
Cliente Verificado
10
Categoría: Sales
Excellent service, friendly people, good knowledge
Thanks Dominic. He was the sales person and was transparent about all things having to do with the car and process. John in finance was very personable. Thanks John!
GS
GABRIEL S.
Las Vegas, NV
2023 KONA
03/23/2023
Cliente Verificado
10
Categoría: Sales
Very good customer service
Friendly, accommodating and helpful dealer “Kyra Stewart” thank you.
SN
STEVEN N.
Henderson, NV
2023 IONIQ 5
03/22/2023
Cliente Verificado
10
Categoría: Sales
Great service
Dante and his entire team is amazing! If you’re looking for a new Hyundai ask for Dante!
DH
DIANE H.
Henderson, NV
2023 TUCSON
03/22/2023
Cliente Verificado
10
Categoría: Sales
great
All of the sales team, from start to finish, were amazing.
SO
SCOTT O.
Laughlin, NV
2023 SANTA CRUZ
03/21/2023
Cliente Verificado
10
Categoría: Sales
Good experience all around.
We live remotely and shop by internet. Susan made the whole process simple and enjoyable. The entire staff was helpful and enthusiastic. And not to mention we love our new Santa Cruz.
Cliente verificado
Henderson, NV
2023 ELANTRA
03/21/2023
Cliente Verificado
10
Categoría: Sales
Hyundai Elantra
Our associate Kyra Stewart was invaluable in the selection of our new car.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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