At Healey Hyundai, we are dedicated to making your car buying and ownership experience hassle free and enjoyable. We are committed to delivering value to our customers in a manner which results in maximum customer satisfaction. At Healey Hyundai, we are dedicated to making your car buying and ownership experience hassle free and enjoyable. We are committed to delivering value to our customers in a manner which results in maximum customer satisfaction.
Cliente VerificadoSteve,
We have received two different posts from you after a recent service visit that are a bit confusing. This one you are upset with the sales transaction that happened two years ago and the second is in reference to a price discrepancy of 2 bent wheels and 2 blown out tires. I’m sorry that you felt our pricing was too high, I learned that you found them cheaper online using aftermarket parts, and that Pat our service consultant even offered to install the aftermarket parts you would purchase, which is not our policy because of warranty issues. He was willing to overlook that policy in light of customer service, because we only sell parts we can warranty and stand behind. In the last 2 years of ownership you have been back to the service dept twice, both of which were related to incidents that had nothing to do with the vehicles workmanship or defects, but “slight collisions” as stated on the first visit, and 2 tires blown out with bent wheels from impacting something else. I can certainly understand spending money unexpectedly is never easy, or a pleasing experience. At the end of the day we are a business like many others that have price structures that are based upon part suppliers, and labor costs that are based on overhead and expenses.
No mud flaps
Do yourself or your family or your friends a favor, don't buy your car from a Healey dealership.
There's more to it to make it worse, I'm sorry im tired but i think i touched on the important parts, thanks
-Steve