Not sure what was different about this oil change but I went Saturday as a walk in and one of the guys told me that they had 18 appointments and everybody was sick and so they only had two workers working on cars and it could be 45 minutes to an hour wait or even longer so he told me to come back Monday at 4:30 so I did And usually I get like recommendations on my car of what to get fixed and what needs to be done and this time I didn’t and on top of that the oil change was like $15 almost $20 more than what I normally get charge so I’m not for sure if they even did it all change on my car correctly this time or not and also they didn’t do the normal checks along with the oil change and things that they didn’t this go round
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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