I took my truck in because of noise coming from the back brakes. These brakes were done a few months ago. It turns out that the went bad because of something I did, and I did it. Harley did not bill me for the repair saying they should have caught my mistake on the original brake job. He did not have to do so, I would have gladly paid for the parts and taken the lesson. My cars will go to no other repair shop other than Harley's.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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