business image

Hamilton Hyundai Chambersburg

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3,846 Reseñas)
87
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
74
Total de ReScores
4.8
Promedio de ReScores
87
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

The Hamilton Family has been in the automobile service business in the Tri-State area since opening their first dealership in Hagerstown, MD in 1961. In April 2006 this Hyundai dealership was purchased and Hamilton Hyundai has been servicing the Chambersburg and surrounding areas ever since. Hamilton Hyundai has grown rapidly by The Hamilton Family has been in the automobile service business in the Tri-State area since opening their first dealership in Hagerstown, MD in 1961. In April 2006 this Hyundai dealership was purchased and Hamilton Hyundai has been servicing the Chambersburg and surrounding areas ever since. Hamilton Hyundai has grown rapidly by providing great service on new and used vehicles, and by providing our customers with a team of factory and ASE trained technicians to maintain their automotive investment. ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(717) 264-5105

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2024 Lincoln Way East Chambersburg, PA 17201
Reseñas de Departamento de servicio's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(3,846 Reseñas)

MP
gravatar
Mary Lou P.
Chambersburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/30/2022
10
Categoría: Service
Hair line crack in oil pan
My vehicle was in for service due to a hairline crack in the oil pan. This service appt took longer than I was expecting but Jon Stennett followed up with the service department several times, and then relayed the progress to me. That was the second time I had my car in for this problem so I was a little annoyed to begin with. I don't know if Jon was obligated to follow up several times during the 3+ hour appt but it certainly took a little bit of the sting away. Jon noticed I was scheduled for maintenance on this day and took it upon himself to be proactive because he knew I was a somewhat disappointed the vehicle had been in before for this same issue. I appreciate Jon's attention to detail and it is a good feeling that his dedication to the customer does not end when they sign on the dotted line. Thank you Jon.

JW
gravatar
Justin W.
Shippensburg, PA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/13/2022
0
Categoría: Service
No longer honoring warranties
Hamilton Hyundai sold out and all of your old warranties that came with your sales contract are void this is terrible service from both ownerships. And yes I posted directly to Google so this filter Did not stop that review.

JW
gravatar
Justin W.
Shippensburg, PA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/13/2022
0
Categoría: Service
No longer honoring warranties
Hamilton Hyundai sold out and all of your old warranties that came with your sales contract are void this is terrible service from both ownerships. And yes I posted directly to Google so this filter Did not stop that review.

DW
gravatar
D W.
Newburg, PA
2020 PALISADE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2022
cliente verificadoCliente Verificado
10
Categoría: Service
awesome!
great service!

Cliente verificado
Chambersburg, PA
2020 ELANTRA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/29/2022
cliente verificadoCliente Verificado
0
Categoría: Service
Horrible customer service
This has got to be the WORST dealership I have ever dealt with! The service department has the rudest people I have come across. Every time I have to go there even if it’s for warranty work they act as if the repairs are coming out of their pockets and treat you like crap. They had my car for over a week .. never offered me a loaner ( which I was told I would always have available when I bought the car) then I had the car back a day and the same issue I took it in for started happening again.! I will drive 40 minutes out of my way AND PAY for oil changes to go to Massey ! They know how to treat their customers !

JS
gravatar
JOHN S.
Waynesboro, PA
2018 ELANTRA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/26/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
They made my experience easy and met my needs and requests. Nothing crazy, just good service and delivered on the promise. Take all my Hyundai's there.

Cliente verificado
Chambersburg, PA
2020 PALISADE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Everyone was excellent.

Cliente verificado
Chambersburg, PA
2018 ELANTRA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Oil change
Quick and reliable service

FH
gravatar
FRED H.
Gettysburg, PA
2022 SANTA CRUZ
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/23/2022
cliente verificadoCliente Verificado
5
Categoría: Service
Not a happy camper !
Had to wait too long for appointment. Then mechanic misplaced my registration and insurance papers.

JA
gravatar
JASON A.
Chambersburg, PA
2022 PALISADE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent
Dealership is the best I’ve ever dealt with

Cliente verificado
Waynesboro, PA
2020 SANTA FE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/21/2022
cliente verificadoCliente Verificado
10
Categoría: Service
All staff were courteous and they completed my service service without any issues
No complaints

JS
gravatar
JAMES S.
Shippensburg, PA
2018 SONATA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2022
cliente verificadoCliente Verificado
10
Categoría: Service
No issues
Everything went smoothly from the email reminders of my appointment to the paperwork at the end.

CB
gravatar
CARL B.
Mc Connellsburg, PA
2018 SANTA FE SPORT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2022
cliente verificadoCliente Verificado
10
Categoría: Service
It was very good
My experience was very good I was well taken care of I have a lot of confidence in the dealership and also the owner

EW
gravatar
ERIC W.
Fayetteville, PA
2020 PALISADE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Fantastic!
Great experience.

MP
gravatar
MARY P.
Chambersburg, PA
2018 SANTA FE SPORT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Was in for inspection and regular service maintenace
Everything went very smoothly and efficiently....and my service was completed in less than the estimated time....the rep went over everything with me, very friendly and responsive to my questions.
Renee S. de Hamilton Hyundai Chambersburg respondió el 08/11/2022 02:05 PM

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that
you will recommend us to your friends!

Thank you again!
Sincerely,
Hamilton Hyundai

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.