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Hallmark Hyundai North

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(45 Reseñas)
53

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
16
Total de ReScores
4.9
Promedio de ReScores
53
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hallmark Hyundai is the newest dealership near Jackson Mississippi in the Ridgeland area. Our welcoming and friendly staff will make you right at home in. Our goal is to get you the car of your dreams at a price you can afford. Our sales staff are here to act as partners and facilitate your search for the car that fits all your needs. Hallmark Hyundai is the newest dealership near Jackson Mississippi in the Ridgeland area. Our welcoming and friendly staff will make you right at home in. Our goal is to get you the car of your dreams at a price you can afford. Our sales staff are here to act as partners and facilitate your search for the car that fits all your needs. Hallmark Hyundai "Right on the Corner and Right on Price!" ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(601) 856-6423
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
450 Steed Road Ridgeland, MS 39157
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(45 Reseñas)

CB
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Courtney B.
Ridgeland, MS
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/25/2022
0
Categoría: Service
Poor Customer Service
I took my car to the dealership Monday (05/23/2022) for the check engine light (due to a recall on the software upgrade knock sensor detection system). The service advisor wanted me to make an appointment for the check engine light. I show the service advisor the brochure from Hyundai. The service advisor told me that I do not have a recall for my car. I explain to the service advisor that Hyundai sent this brochure out a couple of months ago and i was advise to wait until the check engine light come on to provide service. Also, I was asking can someone see my car today because of the check engine light on and the brochure stated to bring in my vehicle immediately when the check engine light comes on. The service advisor stated that i can make an appointment and Hyundai will not be able to get my vehicle today with out an appointment and Hyundai does not check engine after 12 o'clock it only done on Monday and Tuesday. The service advisor attempt to make the appointment for Monday 05/30/2022 and could not understand why the computer will not let her schedule an appointment for Monday. The service advisor stated I can schedule you for Tuesday 05/31/2022 @ 8:30am to be check out and I will call you to come in Monday because the system will not let her schedule for Monday 05/30/2022. The service advisor ask someone why the computer would not let her schedule for Monday and the guy advised her to contact someone.
I called today 05/25/2022 to check the status for Monday 05/30/2022 and that I have not received a call back and today is Wednesday. The service advisor stated that they have been really busy and she apologized and she can not schedule any appointments for Monday I will have to keep my Tuesday appointment. I stated that very unprofessional because I was waited for a call back. Hyundai please treat your customer.
A very frustrated customer
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.