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SureCritic / Reparación de automóviles europeos / Haley European Motors
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Haley European Motors

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(51 Reseñas)
79
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Detalles de la Puntuación

5 stars
86%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
5%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
79
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Haley European Motors and The Motor Works have been providing European auto service and repair for more than 40 years. We pride ourselves on being the Triad's Dealership Alternative. Haley European Motors and The Motor Works have been providing European auto service and repair for more than 40 years. We pride ourselves on being the Triad's Dealership Alternative.

Categorías
Reparación de automóviles europeos, Taller de reparaciones, Mantenimiento del coche
Contacto
(336) 377-1070
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4021 Brownsboro Road Winston-Salem, NC 27106
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Reseñas de Haley European Motors'
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(51 Reseñas)
Escribir una Reseña
Reseñas Recientes
RH
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Ron H.
Lewisville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2025
10
Haley
Chris and his team has treated my 1997 Benz E420 as a member of the family for 20 plus years! My six month Euro service yesterday was as always personalized, pleasant, efficient and performed by outstanding, certified professionals.
I am currently at 259,000 miles and counting! Thank you Haley!
JS
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Jack S.
Germanton, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/08/2022
0
Scam dishonest
Nothing can describe what the money hungry people do to the work people totally dishonest about work done want back up repairs made
NS
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Natasha S.
Winston Salem, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/09/2021
0
Appallingly substandard inept service!
???I don't like to give bad reviews unless it is absolutely necessary and this is necessary!  I initially thought the appallingly substandard service received at Haley Motors that happened in April of this year was an isolated incident and after given a very meager discount for the immense trouble I decided to spare them the bad review UNTIL my mother just had the exact experience just a few days ago. Side eye! ?

I had my Porsche Cayenne serviced for an oil change, check lluminated engine light,  brakes on one side, and to replace a headlight. I had recently moved back to Winston- Salem from Atlanta. I didnt know where to start as far as who to entrust the maintenance care for my Porsche. The closest Porsche dealership is in Greensboro and with my engine light on I decided to go with convenience. After researching because of the review rating I went with Haley Motors. Well, I've learned 2 things after this experience: Never go with convenience with something you care about, and take these "inflated" ratings and reviews with a grain of salt. I had the worst experience from noone calling to let me know my vehicle was completed and ready for pick up which led to it sitting a whole weekend, to having to return the car SEVERAL times because the engine light came back on within 30 minutes of driving it, to not having oil in the vehicle after paying for an oil change, to having to fork out more money because their,  "diagnostics missed something" or "the part went bad after it was back in my posssession" , quoting their exact words. In one instance they told me they had a loaner car available, but instead when I get there they tell me there was none available causing unnecessary inconvenience when I could have made arrangements for transportation myself.
The service is utterly ridiculous and to this day my engine light goes off and on. Although paying over 2000 dollars I refuse to have them touch my car again
.
I forewarned my mother to think twice about taking her vehicle considering what I went through, but because she had a good experience when Haley Motors operated under a different management she felt confident and believed her experience would be different from mine. Unfortunately, she experienced the same treatment. For the sake of a lengthy review I won't detail her experience.

However, I think it is unusual to diagnose, quote a price and after they receive your payment, you learn the problem persists. Upon returning uour car to Hayley Motors they diagnose a new problem, leading you to fork out additional monies.  This seems routine for them. I personally believe they are inefficient and incompetent. They do not take responsibility for their mistakes and only make excuses.

Their level of care for us as customers was subpar to nonexistent as we were treated with crass and carelessness.  I can see through the smoke and mirrors of smiles and small talk. It's about their quality of service provided or lack thereof .
From our experience they are an incompetent, tactless, deceptive group that strings you along to milk more money out of you while delivering substandard and inept service. Enter at your own risk!!!???
LJ
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Lisa J.
Winston Salem, NC
MINI Cooper Hardtop
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
cliente verificadoCliente Verificado
10
Excellent service!
Haley EI saw me on a quick drop-in visit. Excellent customer service and so nice. Affordable prices!
DO
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Dion O.
Winston Salem, NC
Mercedes-Benz CLK-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2021
cliente verificadoCliente Verificado
10
Always on point
Friendly and knowledgeable people..Very customer friendly..Always receive quality work..The techs are top notch pros. They completed a repair that others missed or didn't know how to do the job..I will continue to take my cars to Haley..good guys
Cliente verificado
Winston Salem, NC
BMW Z4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/10/2021
cliente verificadoCliente Verificado
9
It was my first time using this business and was very pleased
I trust the work was done well and I appreciated how quickly it was done. I was contacted and all my questions were answered in a friendly, helpful fashion.
CM
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Carolyn M.
Winston Salem, NC
INFINITI FX35
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2021
cliente verificadoCliente Verificado
10
The service is the best
I remember when this place was on University, they treat you like they have known you for every. Their work is quality the team in the shop takes pried in their work because it represent the owner and them. Nothing less for the customers. They go over and above to make the customer happy and that's the American way.
JO
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Joe O.
Lewisville, NC
Mercedes-Benz S550
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/01/2021
cliente verificadoCliente Verificado
10
Very quick turnaround!
As usual, outstanding service! Had my S550 towed in after hours and my problems were diagnosed and repaired the very next day for a reasonable price. I will not take my Benz anywhere else.
RE
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Roselind E.
Winston Salem, NC
Audi Q7
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/30/2021
cliente verificadoCliente Verificado
10
Great service always
Chris and his crew are always nice and welcoming. They look at all your inquiries and provide great feedback
CJ
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Constance J.
Winston Salem, NC
Volkswagen Tiguan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2021
cliente verificadoCliente Verificado
10
Excellent service
Excellent service. Everyone was so nice and professional. I will return and recommend you all to family and friends. Thank you
Cliente verificado
Winston Salem, NC
Volvo V70
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2021
cliente verificadoCliente Verificado
10
excellent service.
Haley European Motors is an excellent company to use for all your car's repair needs. they are quick and friendly. Their honest service has won my trust.
JA
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Jon A.
Winston Salem, NC
Audi A6
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2021
cliente verificadoCliente Verificado
9
Reliable service for German cars
I’ve been bringing our fleet of cars here for several years now—reliable service in a local business
KK
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Ken K.
Tobaccoville, NC
Mercedes-Benz SLK-Class
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/17/2021
cliente verificadoCliente Verificado
7
Had 4 tires and rear brakes installed
I am quite happy with the results. That being said, they had the car 2 days longer than estimated. This wasn't a big problem since I had a loaner car but I thing they should be a little less aggressive in their time estimates.
DB
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Drostan B.
Porsche Boxster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2021
cliente verificadoCliente Verificado
10
Excellent Service
As always Chris and the crew at Haley European Motors provides professional top noch service.
BH
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Ben H.
Winston Salem, NC
Land Rover Discovery Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2021
cliente verificadoCliente Verificado
10
Thank you, Haley European.
You provided preventative maintenance service for my Land Rover. Your staff was timely, helpful and friendly. Thank you!
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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