Had to get the motor replaced on my car due to a thrown rod. Had it done in a little over a month but now a new issue was happening. Due to their negligence incorrectly setting up the linkage to the transmission my vehicle would not go into park thus having me have to manually unplug the battery just to turn it off. Sent it back in so that they could "fix" , but got it back doing the same thing and the ignition also turning over causing a grinding noise and having to wait about 5 minutes to try it again so that it would turn on. They also charged me for a diagnosis for a problem they were fully aware they caused by the way. I send it in now a third time so they could fix the transmission issue I now deal with and was told it would be done within 2 days. I am now currently waiting a month later and there has been absolutely no progress at all. I call and am constantly told "just a couple more days" but this has been going on for a month now. This is totally unacceptable and would highly recommend getting mechanic work done anywhere but here.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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