John said he wasn't informed of the extra parts that they fixed on his vehicle. They replaced spark plugs that only had 500 miles on them. There is further work to be done on his vehicle, so he's remaining patient because he wants to make sure they get everything running properly before he gets it back.

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Scott de H & W Tire and Service respondió el 04/14/2024 09:31 AM

We greatly appreciate your taking the time to share your experience with us. We're sorry to hear about the unexpected additional work on your vehicle. We always aim to keep our customers informed and provide transparent service, so we regret any oversight in communicating the extra parts replacement. Rest assured, we're committed to ensuring that all necessary work is completed to your satisfaction. Thank you for your patience and understanding. Your support means a lot to us!

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