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Gurnee Hyundai

Puntuación Promedio
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(2,590 Reseñas)
41

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
179
Total de ReScores
4.3
Promedio de ReScores
41
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Gurnee Hyundai is part of the Bob Rohrman Auto Group, which has been in business for over 30 years! We are located on Grand Avenue in Gurnee, IL. Our technicians are trained by Hyundai to ensure you get the very best quality for your maintenance and service needs. Call us today or visit our website to schedule your next service Gurnee Hyundai is part of the Bob Rohrman Auto Group, which has been in business for over 30 years! We are located on Grand Avenue in Gurnee, IL. Our technicians are trained by Hyundai to ensure you get the very best quality for your maintenance and service needs. Call us today or visit our website to schedule your next service appointment. We look forward to seeing you soon! ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(847) 249-1300
Horarios de Negocio No Proveídos

Horario del Negocio

* Central Time (Us & Canada)
6251 Grand Avenue Gurnee, IL 60031
Reseñas de Departamento de servicio's
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(2,590 Reseñas)

Cliente verificado
Fox Lake, IL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/23/2015
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Rude, poor service!
When I drove in to drop off my car I was met by the service manager. I asked if I had spoken to him on the phone, as I had called ahead to let them know I was coming in with my car. The manager rudely told me "no, I don't answer the phones!" Sadly, he was telling the truth, it took me 25 minutes for me to get him on the phone to find out what was wrong with my car. I can go elsewhere, pay less and be treated MUCH better!
No Recomendado
Mark S., Parts And Service Director. de Gurnee Hyundai respondió el 08/24/2015 07:04 AM

it's very important to our staff at Gurnee Hyundai all guests are treated the same and leave happy and concerns corrected, We do take pride in compettive marketing so we are in line or charge less than our competitors, if it is a warranty visit like this, there are no charges for anything includiing a free wash and vac.

Mark Strege
Parts and Service Director
Gurnee Hyundai
847-249-1300
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.