Bought a new car at Gurnee Hyundai about 3 months ago and had to take it in for it’s first service. Service tech Pete helped me with getting the car taken care of as well as got a quote done for some other work for the car. Pete was very helpful and kept me up to date and informed about what was going on through the process. He was even available to answer a question I had through text message 2 days later! I will definitely take the car back in the future!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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