Difficult to line up service at Guilford Texaco with Toyota Prius manual
I was not aware of AAA benefits beyond 10% discount on labor. While people at Guilford Texaco are friendly, I don't find our communication is adequate for me to be sure I am getting the same tasks done that are listed on Toyota service manual. I even brought my service manual with me! Staff seems to believe work must be based on mileage rather than length of ownership. I have been going to them for 2 years but next time I will probably return to a dealer who is over 45 minutes away. The waiting room in Guilford is small but nice. The loaner they gave me was old, very beat up, and hard to drive. People at the Toyota dealership in Wallingford usually have more time to explain what they are doing and what it will cost.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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