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Green Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(5,031 Reseñas)
77
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
259
Total de ReScores
4.8
Promedio de ReScores
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(217) 525-1370

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(5,031 Reseñas)

JC
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JULIO C.
Chatham, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/18/2013
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Very nice people, clean place, quick service but....
They did it wrong. Replacing a simple electrical recall part without checking that
the break light were continuously on.
I did not notice the problem because it was a bright sunny morning when I stop the car at home. The next day the battery was wasted. So, the car did not start.
So, the people are nice. The place is neat, clean, etc. However, they fail in the main issue: repairing the car.
No Recomendado
Ray C., Service & Parts Director de Green Hyundai respondió el 12/30/2013 09:10 AM

Hello,

Thank you for providing us with feedback.  It is unfortunate that we made an error when replacing your part.  You're absolutely right, our main goal is to repair vehicles.  We failed you and we apologize.  

Please give me a call at your earliest convenience to allow us an opportunity to make it right for you on your next visit.  

Thank you again and Happy New Year,

Ray Caruso
Service & Parts Director
Green Hyundai
217.525.1370
ray.caruso@greenstores.net
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.