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Green Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(5,034 Reseñas)
77

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
259
Total de ReScores
4.8
Promedio de ReScores
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(217) 525-1370

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(5,034 Reseñas)

JC
gravatar
Jordan C.
Virden, IL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/22/2026
1
Categoría: Service
Disappointing Service
Our Salesman was great. . . BUT after purchase, the santa fe 2025 we bought has been in the shop like clockwork for recalls and issues including inability to recognize either key fobs. It was in the shop so long we only had days before we could invoke lemon law.

Service department is not helpful! I called the number at 217-525-1370 to schedule a recall and oil change. I was scheduled for recall and told walk-ins only for oil change. When I walked in, I was scoffed at by a different service department member that was not helping me as if I was lying even though the person assisting me acknowledged their call center is off site and prone to misinformation. I was offered to make another appointment that would be a month and half to two months out.... I told them I did have an appointment already scheduled for the recall and they me told they could not modify my existing appointment to include the oil change with the recall, but I should just let them know when I arrive.... I was also told that they'd let their manager know that the call center was giving misinformation... the service desk did not take my name, number, car info, or appointment info....
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.