Spoke with Marilyn. She said she has been going to this business since they opened. However, they had he vehicle for about a month and she spent about $800 to have it fixed but it didn't work. The check engine light kept turning on and off, which they later determined was due to the transmission sensor. Her son was upset that they didn't look into the light before fixing other things. Even so, she really liked Tom and everyone was really nice. She loves Joe and his wife because they treat her like a best friend. She even loves Lexi, the dog.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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