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Grayson Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(2,959 Reseñas)
65

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5Calificación general 2.6/5
269
Total de ReScores
4.8
Promedio de ReScores
65
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Grayson Hyundai offers many automotive products and services to our Maryville, Oak Ridge, and Knoxville, Tennessee area customers. We forward to helping you with your automotive needs. Grayson Hyundai offers many automotive products and services to our Maryville, Oak Ridge, and Knoxville, Tennessee area customers. We forward to helping you with your automotive needs.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(865) 693-4550

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8729 Kingston Pike Knoxville, TN 37923
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(2,959 Reseñas)

CA
gravatar
Chris A.
Maryville, TN
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/31/2024
0
Categoría: Service
Completely unprofessional, poorly managed service department.
I purchased a 2017 Sante Fe from Grayson in 2020. The car ran well until recently. At 85,000 miles we experienced severe engine problems. I called Grayson, looking for direction on what to do next, seeing has how this problem is likely under an active recall. After a month, and a dozen unreturned phone calls I was still in the dark about what was going to be done or what I could do. After leaving a negative review on google, one of the managers finally reached out to me, only to end up gas lighting me and inform me that they would not be helping me at all. So now I have to find another shop to take it in, have it towed there at my own expense and start the entire process all over again. Do yourself a favor folks, buy a car literally anywhere else.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.