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Grand West Hyundai

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(273 Reseñas)
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.2/5Calificación general 3.2/5Calificación general 3.2/5Calificación general 3.2/5Calificación general 3.2/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
5
Total de ReScores
3.2
Promedio de ReScores

Detalles del Negocio

Acerca de

Grand West Hyundai is located in Grand Junction, CO. New ownership, new managment, new attitude come see the difference. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Grand West Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the Grand West Hyundai is located in Grand Junction, CO. New ownership, new managment, new attitude come see the difference. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Grand West Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(970) 242-4200

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Mountain Time (Us & Canada)
2162 Highway 6 And 50 Grand Junction, CO 81505
Reseñas de Grand West Hyundai's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(273 Reseñas)

SS
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Stacey S.
Grand Junction, CO
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/01/2019
DO NOT TRUST THESE GUYS!
I would give their service center less than one star if possible! I was using a 3x oil change coupon that should have included tire rotation & car wash and of course a safety inspection so they could try to sell me more work! Quite a few issues:
1. They wrote on my paperwork that the tires were rotated, they were not
2. They broke the stud on my wheel
3. Quoted me new front and back brake pads ($600+ total)
4. Didn’t wash my car (whatever, but I did pay for it!)

When I called to complain and say I wanted a refund of my other two oil changes because I had lost trust they tried to "make it right" by fixing the broken stud and my tire that had a slow leak in it..... more issues!
1. They put the wrong lug nuts on my tires (potentially VERY dangerous!) - Cost me $30 to get new correct lug nuts! When I called them on this, they told me … “As long as they fit, all lug nuts are the same”....total BS...are they even mechanics??
2. They didn't fix my leak although they wrote down that they did.
3. Broke the rear wheel stud although they said it was already broken (they were the last ones to touch it ….!)

On top of all of this, when I took my car to my normal mechanic, he assured me my brake pads were perfectly fine ... Nice try Hyundai!!

They did finally, after multiple phone calls, refund my other two oil changes but I am left wondering if they even did the one they charged me for …. AND I’m out for the new lug nuts! At least no one was injured because my tire rolled off while going 70mph!
NEVER TRUST THESE GUYS!
No Recomendado

DF
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Dan and Nancy F.
Fruita, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2019
Sales Persons DO make a Difference!
Nicole's service was so good throughout our last car purchase, that I will seek her out for our next car purchase. She advocates not only for the dealer, but for the customer, leading to a win-win deal. Our car meets our needs perfectly and the price was right! Thanks, Nicole! You are a true asset to Grand West Hyundai and to the buying public.
Recomendado

Cliente verificado
Grand Junction, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendly staff
Everyone at Hundai is very friendly and when I take my car for service appointments I have no complaints.
Recomendado

KT
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Kimberly T.
Grand Junction, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great service
Always a pleasure, service is speedy and staff are professional
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 02/01/2018 07:43 AM

Thank you for the great feed. We look forward to seeing you for your next service.


KB
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Kathy B.
Mack, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Service
Friendly staff and good service.
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/31/2018 08:57 PM

Thank you Kathy for the great feed back! We really appreciate your business and we look forward to seeing you for your next service.


Cliente verificado
Parachute, CO
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
poor service and management
You guys are the worst when it comes to time and it shouldnt take an hour to change oil and everything else. You also need to work on customer service and have management take classes to be more professional.
No Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/26/2018 06:35 PM

I am sorry you feel this way. We are not a quick lube center, my techs are trained and we inspect your vehicle very  thoroughly to help you keep your investment in great shape and safe as well! We do value your business and we would love to have you back.


KM
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Karl M.
Grand Junction, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
1st visit to service department
I made an appointment on the Bluelink site and everything went extremely smooth.
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/25/2018 04:15 PM

Thank you Karl for the great feed back! We really appreciate your business and we look forward to seeing you for your next service.


LP
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Laretha P.
Montrose, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Fast and Friendly
The service is always good. Staff is always helpful. Love that they wash my car when they are finished. Nice touch
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/21/2018 08:56 PM

Thank you Laretha for the great feed back! We really appreciate your business and we look forward to seeing you for your next service.


SP
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Summer Leigh P.
Grand Junction, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/19/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Friendy, Efficient Service
Went in for an oil change and 37.5K service and tire rotation. They finished in good time and gave me informative feedback on status of car. Only thing that is annoying is that they found a tiny leak from somewhere. Instead of finding and fixing while I was there, I had to make another appointment and come back. Seems as if service departments used to just fix things when they found them instead of requiring another visit.
Other than that, I am very happy with Grand West Hyundai.
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/19/2018 06:50 PM

Thank you Summer for the great feed back! It's always a pleasure seeing you and we look forward to seeing you for your next service.


Cliente verificado
Grand Junction, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great job
Thanks for your service!
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/17/2018 04:59 PM

Thank you Amy for the great feed back! We really appreciate your business and we look forward to seeing you for your next service.


Cliente verificado
Mesa, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2018
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Friendly fast quality
Great service
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/12/2018 01:16 PM

Thank you for the great feed. We really appericate your business and we look forward to seeing you for your next service.


JB
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Jerry B.
Ridgway, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/02/2018
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
always prompt & helpful.
thanks for always getting my car back a lot cleaner than when it was left!!!
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 01/02/2018 05:00 PM

Thank you Jerry for the great feed back! We really appreciate your business and we look forward to seeing you for your next service.


PK
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Peggy K.
Nucla, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Sneaky
One might go on for an oil change and drive out with a new car! I did. Disappointed that the oil change agreement could not be passed on to the new vehicle.
The staff at this dealership is exceptional.
THANK YOU.
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 12/29/2017 09:48 AM

Thank you Peggy for the great feed back! It's always a pleasure seeing you. We really appreciate your business and we look forward to seeing you for your next service.


TD
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Tom D.
Denver, CO
2016 Hyundai Sonata Hyb
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
12/27/2017
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Tom
My car is not fixed and i will need to bring it back for repairs.
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 12/28/2017 11:11 AM

I am sorry you are having more problems. We fixed what we're able to without replacing the whole wiring harness. Outside  influences of wires being chewed is hard to fix without total replacement.


DR
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Donald R.
Grand Junction, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2017
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Happy customer
This is my third Hyundai. Have already had family and friends buy from here because I told them how great they have been to me. Just bought my 3rd Tucson from them. Highly recommend!
Recomendado
DENNIS K W. de Grand West Hyundai respondió el 12/25/2017 08:58 PM

Thank you Donald for the awesome feed back! We really appreciate your business and we look forward to seeing you for your next service.

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