Came in and Bruno was able to figure out what was wrong with my car. Called for the parts and fixed it same day. Amazing! Save me time and money! Staff was nice as well!
The staff was very welcoming and friendly. After being in an accident and needing the car running again, it made me less stressed. They had quite a bit of work to do, and they still got it running well an in a couple of days. They are very honest and very reasonable with pricing and costs. Good at communication as well. Great company!
Clients, or future clients, PLEASE DON’T be a Karen!
Steve was absolutely AMAZING to work with! He went so far above and beyond to make my experience smooth after such a stressful time. Steve deserves the highest praise and raise possible. He made me trust their service and was so communicative about everything! Can’t thank him enough!
My car was towed by AAA to Golden Auto Body facility late on a Friday night and no issues about it being after hours.... secure facility. Golden Auto Body was very responsive and kept me well informed as to the progress of repairs. And they did a great job !
Very untrust , wrong record , never call , several times call , keep waiting , wrong invoice , no skill even if can not open Benz remote control key. Never go there
Very poor skill, very unkind, wrong name ,
Phone , so never call . I have to go twice time . Mercedez Benz changed alternator,
After that do not lock window .
They said go to dealer changed remote .
So it was wrong . I went Benz repair shop
They changed new battery free .
I paid $700 for alternater 2 yrs warranted .
But not mentioned any where .
Sam and Golden Auto body are top-notch. Excellent customer service, professional work and all for a fair price that was discussed up front. I hope I don't have reason to return, but if I need mechanical or body work on my car, I will return to Golden Auto.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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