I have had two appointments to repair a rear seal which is under warranty. Both times I had to wait an excessively long time. First time was 6.5 hours and the second time 3.5 hours which is ridiculous seeing that you guys set me up with the time “so we can get you in and out”. It always some excuse that only two guys showed up. Same excuse both times…. You don’t value my time and I will not return.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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