I gave this small business far to many trys . They failed every time.....EVERYTIME...I went there once when the front end of my truck was making a noise...NORM reply was i dont have time for this S _ _ _.......bring it back when something else is wrong with it...
I should have never gone back but theyre 2 blocks from my home...next time i went there because my cruise control went out..ok so ( I ) have to order next day delivery for a new modular...Norm charges me 300.00 .....I leave drive down I 5....it still doesnt work...i leave rhe next morning for a trip n have to pull a trailer...Under load the cruise worked sometimes...???? I get back to town go to Glenns .....have to deal with NORM..I explain things....This is what the nan said to me....Well it works sometimes right.???I said yes, but i paid you to fix it so it wirks all the time...NORMS next responce to me was a doozie...NORM than says to me that he will DONATE one hour to looking at the issue...I looked at him and replied but i v paid you 400.00 ...NORM leans back in his chair, cross s his hands across his belly and he says ....
That is correct...........
I was discusted by his remark....who treats there customers like that....I ll tell you who.....Glenns does...and NORM does...Stay away from these guys....thats all i gotta say....
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
I should have never gone back but theyre 2 blocks from my home...next time i went there because my cruise control went out..ok so ( I ) have to order next day delivery for a new modular...Norm charges me 300.00 .....I leave drive down I 5....it still doesnt work...i leave rhe next morning for a trip n have to pull a trailer...Under load the cruise worked sometimes...???? I get back to town go to Glenns .....have to deal with NORM..I explain things....This is what the nan said to me....Well it works sometimes right.???I said yes, but i paid you to fix it so it wirks all the time...NORMS next responce to me was a doozie...NORM than says to me that he will DONATE one hour to looking at the issue...I looked at him and replied but i v paid you 400.00 ...NORM leans back in his chair, cross s his hands across his belly and he says ....
That is correct...........
I was discusted by his remark....who treats there customers like that....I ll tell you who.....Glenns does...and NORM does...Stay away from these guys....thats all i gotta say....