Asked to pay 50% upfront before they could make repairs. High Diagnostic chargees
I bought my 2018 BMW X5D into Getz auto and was told it would cost me approximately $600.00 to diagnose for while I had no heating and rear hatch not closing properly. After the diagnostics I was told that the total cost to repair would be over 2k. The technician told me I need to pay 50% upfront before they would repair my vehicle. He stated that this is there policy. I told at no time was I told this was required. Nor did I receive anything in writing stating this policy. I told them I would not pay anything upfront as this is not customary.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
