This is first time I have been unhappy with the service . It is a complicated story which involves new personnel, my car parts misplaced and my being charged for their not being on the car , denied warranty coverage because of those .missing parts . I found the parts in trunk of car (left there by mechanic who walked off the job) so my repairs were ultimately covered under warranty. My car was there for a week. Ultimately Gettel made things right . All and all, a very frustrating experience.k

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MELISSA J B., Customer Relations Manager de Gettel Hyundai of Sarasota respondió el 02/28/2014 12:39 PM

Thank you taking the time and giving us your feedback on your experience. It is through direct feedback like yours we can imprive our service standards. I apologize for any inconvenience you had. Your satisfaction is important to us and we hope that you will join us again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com

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