If you go in for an oil change, you will be there for at least 2 1/2 hours and leave with dirty finger prints on the inside of your car. They did't have an ipod port in stock so I am forced to go back for warranty work. Other then that I will not go back!

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MELISSA J B., Customer Relations Manager de Gettel Hyundai of Sarasota respondió el 01/16/2014 08:41 AM

Thank you for taking my call and allowing me to resolve your concerns. Please accept my sincere and unreserved apology for the inconvenience you experienced. Patrick Minton, one of our most knowledgeable service advisors will contact you today to schedule your warranty and other work, as we discussed. Ms. Kennedy, I’m eager to restore your confidence in our company. Please email me or call me if we have not completely regained your goodwill.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com

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