Absolutely terrible! Told them how we do biz. We only talk to one person-never a manager they said they understood. We were in the salesman's office 2 minutes when here comes a manager. We got up and left. Perhaps they hear but have not learned to listen ( the process of understanding what one hears). Drove down the street and bought a Lexus in 20 minutes. Just beware the don't follow instructions.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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