Was told this shop was the best in town. I called and emailed once a week trying to get someone to call me back for 3 months. Finally got someone and brought my car in a month later. After waiting 4 months total I text Jonathan for an update and was told he was with a customer and would call me before they close. It’s now 5:15. I dive up there to get an update and was told we needed to part ways. As I type this I’m sitting outside waiting to get my car back. What a waste of a quarter of a year waiting. So unprofessional.
Update.
After waiting for my car I went back into the shop to ask when it would be ready. Jonathon told me to get the “F” out of his shop and to never bring my piece of “Sh” car back. As another employee brought my car around I went out and tried to explain the situation. At that time Jonathon came storming out of the shop walking towards me. At that point I had no clue what was about to happen so I left.
I’ve reached out to the owner Bret but have had no call back yet.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Update.
After waiting for my car I went back into the shop to ask when it would be ready. Jonathon told me to get the “F” out of his shop and to never bring my piece of “Sh” car back. As another employee brought my car around I went out and tried to explain the situation. At that time Jonathon came storming out of the shop walking towards me. At that point I had no clue what was about to happen so I left.
I’ve reached out to the owner Bret but have had no call back yet.