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German Automotive Services

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(484 Reseñas)
87
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
2
Total de ReScores
4.5
Promedio de ReScores
87
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

GERMAN AUTOMOTIVE SERVICES GERMAN AUTOMOTIVE SERVICES

Categorías
Mantenimiento de automóviles, Mantenimiento del coche, Cambio de aceite
Contacto
(941) 405-9396

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2123 University Pkwy Sarasota, FL 34243
Reseñas de German Automotive Services'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(484 Reseñas)

BL
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Brian L.
Port Charlotte, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/21/2023
0
Horrible service, failed to make repairs, non-responsive to customer
Took over three weeks to accomplish repair. And when car picked up, the oil leak (that was minimal when dropped off) is only worse, and they didn't replace some parts in the engine. Tried to get status during the extra long time they had my car. Could never reach a person live, they would not answer phone, would not respond to texts, etc. Car is in worse shape now than when dropped off. Worst service I've ever experienced. Do NOT go there. Going to file a complaint with Better Business Bureau.
Josef W. de German Automotive Services respondió el 10/22/2023 09:30 AM

We apologize for the concerning experience you have had with us. We take these matters very seriously and we will do our best to look into this with care and urgency. We strive to provide the best service and are thankful for your business. Please reach out to us via our website or toll-free number with any additional information so that we can further address this.


BM
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Bob M.
Mercedes-Benz 560SL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2023
cliente verificadoCliente Verificado
10
560SL Ac service
As always, the team was professional and responsive and respectful. Fix was completed whoI waited with a rapid part order and installation. I was a little disappointed in the missed diagnosis on the transmission issue but I understand that it is an older vehicle and diagnosis is a bit of trial and error. Not a problem at the end of the day
Josef W. de German Automotive Services respondió el 10/08/2023 09:30 AM

Thank you for your review, Bob! We are so pleased to hear you found our team professional, responsive, and respectful. We apologize for the missed diagnosis on the transmission issue, as that is something we strive to avoid. Still, we are glad we could resolve the problem after a rapid part order and installation. Again, thank you for your feedback and we hope to serve you again soon.


JB
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Jim B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/04/2023
cliente verificadoCliente Verificado
10
as always great service
All work was done quickly and at an acceptable price.
Josef W. de German Automotive Services respondió el 10/05/2023 09:30 AM

Thank you so much for your review, Jim! We are delighted to hear that you found the work was done quickly and at an acceptable price. We take pride in delivering excellent service to our customers and we are so glad that you had a pleasant experience.


MM
Mariolis M.
Florida
Mercedes-Benz S350
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/04/2023
cliente verificadoCliente Verificado
Categoría: Service
Mariolis said the door of her vehicle was open when she got there. Her vehicle could have been full of water. She's glad she went up there on Saturday to check on her vehicle and closed the door. Besides that, everything was fine.
Recomendado
Josef W. de German Automotive Services respondió el 10/06/2023 09:31 AM

Thank you for your feedback, Mariolis. We appreciate you taking the time to come and check on your vehicle. We apologize for the inconvenience you experienced and are sorry that you were worried about your vehicle. We take pride in providing excellent services and will make sure to take all necessary precautions moving forward.


WR
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William R.
Sarasota, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2023
cliente verificadoCliente Verificado
10
Battery service
GAS quickly and professionally diagnosed my car’s dead battery as distinct from a failed alternator. Replaced battery and notified of job completion in a very timely manner.
Josef W. de German Automotive Services respondió el 09/26/2023 09:30 AM

Thank you so much for your positive review, William! We are glad that we could diagnose your car's issue quickly and accurately and get you back on the road with a new battery in no time. We strive to provide our customers with quality care and services that they can trust. It was a pleasure helping you.


BB
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Bob B.
Mercedes-Benz R350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/22/2023
cliente verificadoCliente Verificado
10
R350
Very professional running operation all work was performed in a timely fashion, and all service work was explained
Josef W. de German Automotive Services respondió el 09/23/2023 09:30 AM

Thank you, Bob! We appreciate your business and are glad you enjoyed your experience with us. We strive to ensure the highest quality of work and customer service. It's great to hear that you were satisfied!


Cliente verificado
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/21/2023
cliente verificadoCliente Verificado
10
Happy with my service
Prompt, excellent service at a reasonable price! Drives like a dream now!
Josef W. de German Automotive Services respondió el 09/22/2023 09:30 AM

Thank you so much for the 5-star review! We really appreciate your business and are glad to hear that our service provided you with excellent results! We hope you enjoy driving your car and that you come to us again!


PR
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Paul R.
Bradenton, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2023
cliente verificadoCliente Verificado
10
Trustworthy and Fair
No issues with car. Went in for a discounted air conditioner check up. They confirmed there were no issues and I was on my way within the hour with fresh Freon and AC oil for a reasonable price.
Josef W. de German Automotive Services respondió el 09/19/2023 09:30 AM

Thank you for your positive review, Paul! We are glad that we could provide you with a great service that met your expectations. We believe that excellent customer service is the key to a successful business and we are glad that we were able to provide you with just that. We are glad you found the price reasonable and that your car was serviced quickly. We appreciate your business and look forward to seeing you again soon.


BL
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Brian L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2023
cliente verificadoCliente Verificado
10
Great service for my BMW
First time customer. They were polite, thorough and affordable. Met my expectations. Highly recommended.
Josef W. de German Automotive Services respondió el 09/19/2023 09:30 AM

We are delighted to hear that your experience with us was pleasant and that we met your expectations. Thank you for choosing German Automotive Services and for your kind review!


CF
Carissa F.
Florida
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2023
cliente verificadoCliente Verificado
Categoría: Service
Carissa said the technicians were nice and are willing to repair her vehicle. She hasn't received the quote yet, however, she plans to have her vehicle repaired.
Recomendado
Josef W. de German Automotive Services respondió el 09/16/2023 09:30 AM

Thank you, Carissa, for your feedback. We are glad to hear that the technicians were friendly and eager to help repair your vehicle. We look forward to providing you with a quote soon and hope you will choose German Automotive Services for your repair needs.


KG
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Ken G.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2023
cliente verificadoCliente Verificado
10
Honest, professional and prompt service.
German Automotive Services came highly recommended by another repair shop. They did not disappoint. Prices were fair and repairs were completed promptly. I highly recommend this shop.
Josef W. de German Automotive Services respondió el 09/13/2023 09:30 AM

Thank you for the positive review, Ken! We appreciate you choosing German Automotive Services for your automotive needs and are glad to hear we exceeded your expectations. We strive to provide quality service at a fair price to all our customers. Thank you for your support and we look forward to seeing you again!


PS
Penny S.
Florida
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2023
cliente verificadoCliente Verificado
Categoría: Service
Penny said they were very professional and they were fast. She got in quickly, got out quickly and everything was taken care of.
Recomendado
Josef W. de German Automotive Services respondió el 09/12/2023 09:30 AM

Thank you so much for the great review, Penny! We truly appreciate your business and are glad to hear you had a positive experience with us. We strive to provide our customers with efficient service that meets their needs. We hope to see you again soon!


MS
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Marshall S.
Sarasota, FL
Mercedes-Benz E350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/04/2023
cliente verificadoCliente Verificado
9
Prompt service; full explanation; fair pricing
I arrived at the appointed time, the "hand over" was accomplished in moments and the work was performed with no delay, The pricing was as quoted.

JD
John D.
Florida
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/24/2023
cliente verificadoCliente Verificado
Categoría: Service
John said he is happy with the service.
Recomendado

PS
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Paul S.
Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2023
cliente verificadoCliente Verificado
10
Fast honest and readable priced
Great first experience. Will be back
Cupones de servicios y Publicaciones
Thanks for the review, Bob! We're glad to hear that the team was professional and the fix was completed quickly. We apologize for the missed diagnosis and are always striving to improve. #germanautomotiveservices #sarasota ??⭐
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We're glad to hear that Jim was satisfied with the work we did! ? #GermanAutomotiveServices #Sarasota #CustomerSatisfaction
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Thanks for the great review, William! ??? We're glad we could help you out quickly and professionally. #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Bob! ? We're so glad you had a great experience with us. #GermanAutomotiveServices #Sarasota #AutoRepair #CustomerSatisfaction
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??? #Sarasota ? ? ? ? #Sarasota
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Thanks for the great review, Paul! ? We're glad you had a smooth experience with us and that your car is running great. #GermanAutomotiveServices #Sarasota #ACCheckup #HappyCustomer
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Thanks for the great review, Brian! ? We're so glad you had a great experience with us. #GermanAutomotiveServices #Sarasota #CustomerSatisfaction
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Thanks for the great review, Ken! ? We're glad you had a great experience with us. ? #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Marshall! ? We're glad you had a smooth experience with us. #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Paul! ? We're so glad you had a good first experience with us. We look forward to seeing you again soon! #GermanAutomotiveServices #Sarasota
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Thanks for the kind words, Harold! ? We're glad you had a great experience with James and the team. #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Sylivia! ? We're glad you appreciate our thorough maintenance report and that you know what to follow up on next year. #GermanAutomotiveServices #Sarasota
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? Sarasota is a great place to live! #Sarasota ? ? ? #Trustworthy
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Thanks for your loyalty, Connor! We're proud to have been your go-to for 8+ years ? #Sarasota #GermanAutomotiveServices ???
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Thanks for the kind words, Ricardo! ? We're glad Josef & son could help you out. #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Bob! ? We're so glad you're satisfied with our services. #GermanAutomotiveServices #Sarasota
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Thanks for the kind words, Suzana! ? We're glad we could help you with your MINI Cooper Clubman S. We strive to provide the best service and solutions for our customers. #GermanAutomotiveServices #Sarasota #MINI #Toyota ??
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Thanks for the great review, Marshall! ??? We're glad you had a great experience with us. #GermanAutomotiveServices #Sarasota
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Thanks Bob! ? We're so glad you had an excellent experience with us at German Automotive Services! #Sarasota #AutoRepair #HappyCustomer
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Thanks for the great review, Glenn! ? We're glad you had a positive experience with German Automotive Services in #Sarasota. #HappyCustomer #AutoRepair #GermanAutomotiveServices
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Thanks for the great review, Luis! ? We're glad you had a great experience with us at German Automotive Services. #Sarasota #GermanAutomotiveServices #AutoServices
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Thanks for the kind words, Bob! ? We're glad you had a great experience with Josef and son! #GermanAutomotiveServices #Sarasota
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Thanks for the kind words, Patricia! ? We're so happy to hear that you had a great experience with us. #germanautomotiveservices #sarasota
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Thanks for the 5-star review, Will! ????? We're glad we could help you out and that you didn't have to replace your AC. #Sarasota #GermanAutomotiveServices #GAS #ACRepair
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Thanks for the kind words, Allan! ? We're proud to provide excellent service and communication to all our customers. #GermanAuto #Sarasota #AutoService #HappyCustomers
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Thanks for the great review, Johanna! ? We're so glad you trust us with your Mercedes GLE 350. We strive to provide the best service for German cars and are committed to providing reasonable prices. #GermanAutomotiveServices #Sarasota
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Thanks for the great review, David! ??? We're so glad to hear that your car is now running smoothly. #GermanAutomotiveServices #Sarasota
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Thanks for the kind words, Jarrod! We're so glad you were referred to us and we appreciate your continued loyalty. ? #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Alan! ? We're proud to provide excellent service and communication to all our customers. ? #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Cynthia! ? We're so glad you had a great experience with us. #GermanAutomotiveServices #Sarasota #HappyCustomer ?
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Thanks for the great review, Robert! ? We're proud to be the best German car service in Sarasota. #GermanAutomotiveServices #Sarasota
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Thanks for the great review, Bill! ? We're so glad you had a good experience with Josef and Jared! ? We appreciate your business and look forward to seeing you again soon. #GermanAutomotiveServices #Sarasota
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Thanks for the kind words, Ricardo! ? We're proud to be your go-to for automotive service. #GermanAutomotive #Sarasota
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Thanks for choosing us, Paul! ? We're thrilled to be your go-to for BMW repairs and maintenance. #Sarasota #BMW #GermanAutomotiveServices
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We're so glad Josef was able to help Cindy out! ? We're proud to be the go-to shop for all your automotive needs. #GermanAutoService #Sarasota #AutoRepair #CustomerSatisfaction ???
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Thanks for the great review, Boualem! ? We're glad you had a great experience with Josef at German Automotive Services in #Sarasota. #HappyCustomer #AutoRepair
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Thanks for the great review, Brandon! ? We're so glad we could help you and your 2013 VW Tiguan get back on the road. Our team is committed to providing the best service and care for all German cars. #GermanAutomotiveServices #Sarasota
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.