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SureCritic / Gerber Collision & Glass - Orem
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Gerber Collision & Glass - Orem

Puntuación Promedio
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(7 Reseñas)
60
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Detalles de la Puntuación

5 stars
80%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
20%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
60
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
899 Industrial Park Rd Orem, UT 84057-2801
Obtener Direcciones
Reseñas de Gerber Collision & Glass - Orem's
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(7 Reseñas)
Escribir una Reseña
Reseñas Recientes
MW
gravatar
M W.
Orem, UT
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/12/2024
0
Don't trust these liars. Gerber is the worst! Corbin, and Steve are pathetic liars.
DON'T TRUST GERBER COLLISON! YOU NEVER EVEN ATTEMPTED TO CALL BEAR RIVER MUTUAL INSURANCE! YOU NEVER EVEN CONTRACTED THEM. Holding my car hostage the entire Super Bowl weekend. They had my car for 5 days! In all that time they never got the insurance payment settled. They call Mr at 4:10pm on Friday to tell me "Your car is all ready to be picked up!" I GET TO THE SHOP AND STILL HAVE NOT HEAR FROM BEAR RIVER. DESPITE CORBIN TELLING ME " DON'T WORRY ABOUT THE PAYMENT, WE WILL GET PAID FROM THE INSURANCE DIRECTLY. Your Manager comes out and raises his voice at me multiple times "YOU ARE NOT GETTING YOUR CAR TODAY. WE ARE NOT RELEASING YOUR CAR! HOPE YOU GOT A RIDE....SO MY CAR GETS TO SIT IN YOUR PARKING LOT ALL WEEKEND BECAUSE CORBIN DID NOT GET THE MONEY FROM BEAR RIVER LIKE HE SAID HE WOULD.
Steve S., General Manager de Gerber Collision & Glass - Orem respondió el 02/12/2024 03:09 PM

Dear M,We apologize for any inconvenience you experienced during your recent visit. We understand your frustration and we take your feedback seriously. Our team strives to provide timely service and effective communication with insurance companies. We apologize for any miscommunication regarding the insurance payment and the delay in releasing your vehicle. We will address this issue with our team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention.Sincerely,Gerber Collision & Glass - Orem

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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