I have taken many vehicles to this particular Gerber long before it was Gerber. I cannot say enough good things about this place. I was disappointed when I saw Gerber had taken over as I had two very bad experiences with other Gerber locations. At one point, my vehicle went from one Gerber back to the Jackson Rd by TOW TRUCK because of numerous problems. As always, kudos to this team! Mike kept me informed by phone calls. Todd greeted me personally by name when I arrived! The two front ladies are wonderful as well. In this day and age of people not really giving a damn, they are an exception! My car looks great and I cannot say enough good things about this place from top to bottom! I would give them a hundred stars if possible!!! They are the best! Some of your other locations could takes lesson from them!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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