My car was at the shop for 38 days. The repair should have taken about 4 to 5 days. The staff was lazy and said the bumper brackets were on back order. Told me would not be in until middle of August. My car was dropped off on June 25. I called around myself and found the brackets. Called Wendy and told her to call there and have them overnighted. She did and car was ready in 2 days. The staff is lazy and did not do their due diligence in finding the brackets. I should not have to do their job. Good thing I did because they would have had my car about 2 months. Extremely poor service!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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