The first service on the Genesis was done to our satisfaction. Valet was very nice. I am disappointed in the scheduling, having to schedule more than two weeks ahead of time. My other car (Volvo) can usually be serviced in a day or two.
Renee E C., Customer Satisfaction Representative de Genesis Of York respondió el 01/18/2022 06:53 AM
Darlene, Thank you for sharing the feedback. It’s our goal to provide 5 star service so we appreciate the feedback. We are always striving to improve.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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