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Cliente verificado

Suffolk, VA

2019 Genesis G70

12/09/2020

Cliente Verificado

Categoría: Service

Genesis of Western Branch Service has been prompt and professional but problem still exists

Their Service has been prompt and professional. The Valet service and Free maintenance are great. However, my G70 still has a rattle in the sunroof they have been unable to resolve and the "Dark Chrome" continues to water spot and stain. This may be more of a Genesis G70 Quality issue than a dealership issue but hey …. they are marketing and selling these as luxury vehicles at a substantial price. I expect more.

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STEVE A C. de Genesis Of Western Branch respondió el 12/10/2020 01:12 PM

Mr. Boswell,
Thank you again for taking the time to talk with me. I will defintally keep you updated with any updates with the sunroof rattle. Please feel free to recah out to me any time if I can be of any help! and I will have that bottle of cleaner for you on your next visit.

Steve Cook

STEVE A C. de Genesis Of Western Branch respondió el 12/10/2020 01:17 PM

thank you again for your time today. I will keep you updated on any changes i hear about that sunroof raattle. Please feel free to reach out if I can be of any help. I will have that bottle of cleaner for you on your next visit.

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