business image

Genesis Of Western Branch

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(17 Reseñas)
89
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
2
Total de ReScores
5.0
Promedio de ReScores
89
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(757) 966-7200
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
3416 Western Branch Blvd Chesapeake, VA 23321
Reseñas de Departamento de ventas'
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(17 Reseñas)

NJ
gravatar
Needham J.
Smithfield, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great sales staff
Sales staff was easy to work with and knew their product.

LM
gravatar
Lorraie M.
Crozet, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great buying experience. How many times can you say that about buying a new car?!
Chris genuinely wanted to help me balance what I wanted with what I needed. He patiently listened and the presented a couple of superb matches. They had inventory, unlike other dealers, so thorough test driving was easy, thanks to Kyle. Negotiations were friendly and openly businesslike. I highly recommend going to Western Branch for a good buying experience.

US
gravatar
Uzell S.
Chesapeake, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2021
cliente verificadoCliente Verificado
Categoría: Sales
GENESIS GV70
Customer service during the purchase of my 2022 GV70 was very friendly. They followed me to my residence to drop off my car, and transported me back to the dealership so that I could drive my new vehicle home. The sales transaction was quick and hassle free.
Recomendado

LM
gravatar
Leighlany M.
Suffolk, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2021
cliente verificadoCliente Verificado
Categoría: Sales
Very courteous
The sales representative was Really nice and personable.
Recomendado

KB
gravatar
Katherine B.
Chesapeake, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2021
cliente verificadoCliente Verificado
Categoría: Sales
Overall buying experience.
A very positive experience. Very personable and professional staff.
Recomendado

LB
gravatar
Leonard B.
Chesapeake, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/28/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great service experience
Kyle and mark make the car buying experience easy by explaining all your buying options. Thay both go out of there way to find and deliver the exact car I wanted. Outstanding customer service
Recomendado

JN
gravatar
Jeany N.
Portsmouth, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/01/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great service!
Staff was helpful, professional, and informative. Answered all our questions. Most importantly, was not pushy or insistent on making the sale.
Recomendado

SD
gravatar
Sharren D.
Suffolk, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/09/2020
cliente verificadoCliente Verificado
Categoría: Sales
Awesome service - loving my G70
It is always a pleasure going to this dealership, whether for service or to look at vehicles in stock. The staff is extremely professional and knowledgeable.
Recomendado

DB
gravatar
Daryl B.
Suffolk, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/09/2019
cliente verificadoCliente Verificado
Categoría: Sales
G70 3.3t
Excellent customer support staff
Recomendado

JD
gravatar
John D.
The Villages, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/06/2019
cliente verificadoCliente Verificado
Categoría: Sales
don't know what you want here
actually quite pleasant
Recomendado

JH
gravatar
Jackie H.
Suffolk, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2019
cliente verificadoCliente Verificado
Categoría: Sales
My experience was great!
I’m greatful for jimmys help and guidance,his suggestions helped me to make the best car decision for me.
Recomendado

JS
gravatar
James S.
Suffolk, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/03/2019
cliente verificadoCliente Verificado
Categoría: Sales
Genesis of Western Branch
I just closed on a three year lease on a 2019 G80 3.3 Turbo. I love this automobile. My previous two leases were also Genesis vehicles, a 2013 and then a 2016. My current G80 has incredible looks, outstanding cabin comfort and the driving experience is anything and everything one would or could want. Smooth on the highway. Acceleration that provides both pleasure and safety in heavy traffic. As for the Navigation System, Sound System, Bluetooth or any other part of the Technological Amenities, this vehicle has it all.

The dealership from Sales, to Service, to Finance to the Cashier is and always has been attentive, knowledgable and professional.
Recomendado

KT
gravatar
Kevin T.
Hampton, VA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/03/2019
cliente verificadoCliente Verificado
Categoría: Sales
Another Happy Genesis Client
Great experience
Recomendado

LC
gravatar
Lowell C.
Carrollton, VA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/01/2019
cliente verificadoCliente Verificado
Categoría: Sales
Great vehicles friendly not pushy staff.
I recommend but get pricing from other dealers then let them beat the best price. My best price was originally from another Hall dealer. So Hall still had the best price. Good customer service for 3 years with a Genesis lease except today I turned in my 2019 with 75 miles to get the Armor Appearance Proctection plan and they gave me a dirty G80 Ultimate for a loaner. They offered to wash it but I did not have time. It should have been clean and ready for me.
Recomendado

TW
gravatar
Teresa W.
Suffolk, VA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/01/2019
cliente verificadoCliente Verificado
Categoría: Sales
Very Good Genesis Learning Experience!
We went to 2 different dealerships and Kyle at this dealership was a tremendous help to us. We were interested in the G70 and frankly the other dealership did very little to try to help us or even sell us. Kyle came across very well and his feedback to our questions felt genuine. He listened to what we were looking for and explained our options. He essentially is the reason we purchased the vehicle that same night. Kevin and Levi were very nice and pleasant to work with. Would definitely recommend them. The only ding I give them is that it took way too long to clear our paperwork the next day and the heavy push for purchasing additional coverage. If things had gone more quickly and the constant back and forth on coverage hadn't gone so long, this dealership would have gotten a 5 star experience from us.
Recomendado

Mostrando Reseña 1 - 15 de 17 en total
Negocios Cerca de Ti
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,240 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,125 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(614 Reseñas)
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(9 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(18 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.