THE WORST SERVICE EVER.(WARRANTY) GV80
TOOK 2 MONTHS TO GET A APPOINTMENT
PICKUP AT 9AM -CAME AT 10:20
HORN NOT WORKING- AGREED WITH ME BUT DIDNT FIX IT
CHANGED OIL -BUT DIDNT RESET CAR ( REMINDS ME EVERY DAY
SERVICE REMINDER RESET? NO- REMINDS ME EVERY DAY
TIRES ROTATED- BUT DIDNT CHANGE THE TIRE PRESSURE
DIDNT REPLACE AIR FILTER - SUGGESTED ME TO ( WARRANTY)
MULTI POINT INSPECTION- COULDNT OF IF U DIDNT EVEN CHECK TIRE PRESSURE.
NOT SURE IF THE SERVICE COULD BE ANY WORSE.....
NOW IM DRIVING AROUND IN A CAR THAT NEEDS MORE SERVICE THAN THEY EVEN DID...
SENT A DETAILED LETTER TO GM....ZERO RESPONSE
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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TOOK 2 MONTHS TO GET A APPOINTMENT
PICKUP AT 9AM -CAME AT 10:20
HORN NOT WORKING- AGREED WITH ME BUT DIDNT FIX IT
CHANGED OIL -BUT DIDNT RESET CAR ( REMINDS ME EVERY DAY
SERVICE REMINDER RESET? NO- REMINDS ME EVERY DAY
TIRES ROTATED- BUT DIDNT CHANGE THE TIRE PRESSURE
DIDNT REPLACE AIR FILTER - SUGGESTED ME TO ( WARRANTY)
MULTI POINT INSPECTION- COULDNT OF IF U DIDNT EVEN CHECK TIRE PRESSURE.
NOT SURE IF THE SERVICE COULD BE ANY WORSE.....
NOW IM DRIVING AROUND IN A CAR THAT NEEDS MORE SERVICE THAN THEY EVEN DID...
SENT A DETAILED LETTER TO GM....ZERO RESPONSE